Refund policy

Refunds & Cancellations

Due to the digital nature of our products, all sales are final.
Once a file has been downloaded, refunds or cancellations cannot be offered.

However, we may be able to provide an exchange in rare cases — for example, if you accidentally purchase a duplicate of the same file and wish to replace it with another design of equal value.

If you experience any issues with your downloads or have trouble accessing your files, please contact us immediately at info@gallerydestelle.com.
We’ll assist you within 48 hours (Monday to Friday).

Before completing checkout, EU customers must tick a confirmation box acknowledging that:

“By checking this box and downloading this item, you acknowledge and agree to waive your right to cancel this purchase under EU consumer law.”